So, what exactly is risk management, and why does it matter? In simple terms, it’s about identifying potential risks and taking steps to prevent them. Our goal is to ensure that students, teachers, and supervisors can enjoy the experience without worrying about safety issues. Let’s take a look at how we achieve this.

1. Planning for Safety: Our Risk Management Strategy

A well-planned tour starts long before students step onto the bus or board a plane. Our risk management strategy follows the Queensland Government’s Working with Children Check (Blue Card) guidelines, ensuring that all staff, coordinators, and drivers are vetted and trained to provide a safe and secure environment.

Before each tour, we:

 ✔️ Tailor itineraries to suit the school's specific needs.
✔️ Ensure all travel arrangements meet government transport safety standards.
✔️ Verify that all accommodation and meal providers meet strict hygiene and security requirements.
✔️ Ensure our team has current Public Liability Insurance ($20 million coverage).

2. The Right People for the Job: Trained Coordinators and Drivers

A tour is only as good as the people running it. Our On-Tour Coordinators are there every step of the way, making sure that schedules run smoothly and safety protocols are followed.

👉 What do our Coordinators do?

• Keep the tour on schedule.
• Handle unexpected itinerary changes (e.g., flight delays, weather disruptions).
• Act as a point of contact for teachers and supervisors.

And let’s not forget our coach drivers! They aren’t just drivers—they’re experienced professionals who:

 🚍 Hold all necessary licenses and accreditations.
🚍 Follow National Driver Work Diary and Log Book guidelines for safe driving hours.
🚍 Are friendly, professional, and great with students.

3. Travel Safety: From Buses to Boarding Passes

Safe and Comfortable Coaches

We understand that long bus rides need to be comfortable and safe. That’s why all our coaches are:

 🚌 5-star, air-conditioned vehicles with reclining seats.
🚌 Fitted with lap/sash seat belts (and yes, wearing them is mandatory!).
🚌 Equipped with TV/DVD/CD players and PA systems for entertainment.

💡 Important: For health and safety reasons, students cannot remain on the coach alone while the group is at a venue, and only water is allowed on board.

Flying? No Problem!

For air travel, we ensure that students:

 ✈️ Have the correct identification (school ID or a verified letter).
✈️ Follow airline group travel policies for smooth check-ins and boarding.
✈️ Are supervised at all times, ensuring no one gets lost in a busy airport!

4. Health and Wellbeing: Looking After Students on Tour

COVID-19 Safety

While there are no current government mandates, we strongly recommend that all students and supervisors take a Rapid Antigen Test (RAT) the night before departure to minimize any risk of spreading illness.

First Aid and Medical Care

While our team is trained to assist in emergencies, the touring school is responsible for first aid and medical needs. This includes:

🩹 Carrying a first aid kit.
🚑 Having a plan for students with pre-existing medical conditions.
💊 Ensuring students with motion sickness sit at the front of the bus and have necessary medication.

💡 Tip: Hydration is key! We provide refillable water bottles for students to ensure they drink enough water throughout the trip.

5. Accommodation and Meal Safety

We only work with accommodation providers that meet strict safety and hygiene standards. Additionally, students and supervisors:

 🏨 Are only allowed in designated school group accommodations.
🏨 Must supervise students at all times—our team does not take responsibility for student supervision in accommodations.

For meals, special dietary requirements must be submitted at least 21 days before the tour to ensure we can cater to all needs.

6. On-Tour Rules: Keeping Things Running Smoothly

Boarding & Disembarking Buses

• Supervisors must always be present when students board or leave the coach.
• Roll calls and headcounts ensure no one is left behind.
• No one should sit in the bus luggage compartments (yes, it has happened before!).

Supervision at Public Venues

At museums, parks, and attractions, students must always stay in groups with an assigned supervisor. Public restrooms must be checked before students enter.

No Mobile Phones for Students

To prevent distractions and privacy issues, students are not allowed to bring mobile phones or WiFi-enabled devices. Schools should provide a designated contact number for parents to reach students if necessary.

7. Handling Emergencies & Unforeseen Changes

Even with the best planning, unexpected things happen. Our approach? Stay calm and have a backup plan!

🔄 If an itinerary change is needed (e.g., bad weather, flight delays), we immediately coordinate with teachers to make alternate arrangements.
🚨 In case of injury or illness, the touring school is responsible for first aid, but our team will assist in arranging medical care.
🧳 Lost luggage? We help track it down and ensure students have essentials in the meantime.

8. Cancellation Policy: What Happens if Plans Change?

Life is unpredictable, so we provide clear cancellation policies:

 📅 More than 35 days before departure: Loss of non-refundable deposit.
📅 Less than 35 days before departure: Loss of full final payment.
📅 If the tour is canceled due to government regulations: Schools are responsible for extra costs (e.g., return travel, quarantine).

💡 Pro Tip: Travel insurance isn’t included in our package, so we highly recommend that all passengers have their own!

Final Thoughts: Safety First, Fun Always!

At EducaTours of Australia, we’re passionate about creating memorable educational experiences while ensuring every student, teacher, and supervisor feels safe and supported.

By planning carefully, following safety guidelines, and maintaining clear communication, we make sure your school tour is not just educational, but also worry-free and exciting.

Ready to book your next adventure? Let’s make it happen—safely and smoothly! 🚀

For more details, reach out to us at 📧 tours@educatours.com.au or call 📞 (07) 3424 7898.